DeltaC-series

Delta Dalam Recovery Mode Setelah Kekacauan Sistim Komputer Outage

Setelah 6 jam mengalami gangguan komputer yang mengakibatkan kegiatan penerbangannya dihentikan, pemulihan kegiatan penerbangan dimulai dengan bertahap.

8:40 a.m. ET UPDATE: A Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide. Cancellations and delays continue.

Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport.

A travel waiver is in effect:
http://www.delta.com/content/www/en_US/traveling-with-us/advisories/system-outage.html.

Meski pemulihan dilakukan, berdasarkan statement sebelumnya, sepertinya masih akan terjadi pembatalan penerbangan yang cukup banyak.

7:30 a.m. ET UPDATE: Delta has published a waiver for customers traveling on Aug. 8 through Aug. 12.

A power outage in Atlanta, which began at approximately 2:30 a.m. ET, has impacted Delta computer systems and operations worldwide, resulting in flight delays. Large-scale cancellations are expected today. All flights en route are operating normally. We are aware that flight status systems, including airport screens, are incorrectly showing flights on time. We apologize to customers who are affected by this issue, and our teams are working to resolve the problem as quickly as possible. Updates will be available on news.delta.com.

Estimasi pada saat artikel ini dibuat, ada sekitar 300-an penerbangan Delta yang sudah dibatalkan hari ini.

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